The new product is delivered
![](https://www.coremannet.com/assets/column_images/cycle-box-delivery__ScaleWidthWzIzNl0.jpg)
You get your new product from the cooperation partner.
The replacement parts are exchanged
![](https://www.coremannet.com/assets/column_images/cycle-box-replacement__ScaleWidthWzIzNl0.jpg)
You exchange the core with the remanufactured part.
Please pay attention to following points:
- Put the core complete and not dismantled in the original packaging
- Pay attention that the housing is not damaged
- Don't store the core outside and protect it against humidity
Back-in-Box returns
![](https://www.coremannet.com/assets/column_images/cycle-box-return__ScaleWidthWzIzNl0.jpg)
You send the core back in its original packaging.
The cooperation partner refunds the surcharge.*
*Please ask your key account manager if the return of all products from each co-operation partner is already implemented in your region.